Privacy Policy
Your Privacy Matters to Us
Learn more about how Theraluxoravi collects, uses, and protects your personal information. We're committed to transparency and giving you control over your data.
This policy outlines our practices regarding personal data collection, processing, and your rights under UK data protection legislation.
Information We Collect
We collect information necessary to provide our financial planning subscription services and improve your experience with our platform.
Personal Information
- Name, email address, and contact details when you subscribe or enquire
- Financial information shared during consultations for planning purposes
- Communication records and preferences for service delivery
Website Usage Data
We automatically collect information about how you interact with our website, including pages visited, time spent, and technical information about your device and browser.
How We Use Your Information
Your personal data is used exclusively for providing our financial planning services and maintaining our business relationship with you.
- Delivering monthly consultations and analytical reviews as part of your subscription
- Communicating about your service, appointments, and account management
- Improving our services based on feedback and usage patterns
- Meeting legal obligations and regulatory requirements in financial services
Legal Basis for Processing
We process your personal data based on several lawful grounds under UK GDPR legislation.
Primary Legal Basis: We process your data on the basis of contract performance and legitimate business interests
How We Share Information
We limit data sharing to essential business purposes and never sell your personal information to third parties.
- With regulatory authorities when required by financial services legislation
- With trusted service providers who assist in delivering our subscription services
- When required by law enforcement or legal proceedings
Protecting Your Data
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.
Your Data Protection Rights
Under UK data protection law, you have several rights regarding your personal information.
Right of Access
Request a copy of the personal data we hold about you
Right to Correction
Ask us to correct any inaccurate or incomplete information
Right to Deletion
Request deletion of your data in certain circumstances
Right to Portability
Receive your data in a structured, commonly used format
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.
For detailed information, please review our Cookie Policy.
How Long We Keep Your Data
We retain personal data for as long as necessary to provide our services and meet legal obligations. Subscription data is typically kept for seven years after account closure as required by financial services regulations.
Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent website notices.
Last Updated: September 3, 2025
Contact Our Privacy Team
For questions about this privacy policy or to exercise your data rights, contact us at info@theraluxoravi.com or call +44 121 3575 2636. We aim to respond to all privacy enquiries within 30 days.
Email Address: info@theraluxoravi.com
Telephone: +44 121 3575 2636
Business Address: 42 Kingsway, London WC2B 6EX